SIX SIGMA FOR MANUFACTURING AND NON-MANUFACTURING PROCESSES.
Six Sigma is a quality improvement and business strategy
that began in the 1980's at Motorola.
Emphasis is on reducing defects to less than 4 per
million, reducing cycle time with aggressive goals such as 30-50% reduction per
year, and reducing costs to dramatically impact the bottom line.
The statistical and problem solving tools are similar to
other modern day quality improvement strategies.
However, Six Sigma stresses the application of these tools in a
methodical and systematic fashion to gain knowledge that leads to breakthrough
improvements with dramatic, measurable impact on the bottom line.
The secret
